Partnering with Impression Europe will enable us to provide you with an even stronger level of service through a dedicated UK team based closer to you. 

We take the protection and security of your data seriously. All client data will be handled and protected in accordance with applicable legislative and regulatory requirements. We will not release any of your personal data without your consent. Should you give permission to share your data with Impression Europe, please do so in writing. The responsibility lies with you to ensure the person authorising the sharing of data, is the responsible and authorised person. 

If you have not yet signed up to receive updates from Impression Europe, we encourage you and your teams to do so. This will help ensure you stay informed and up to date with any upcoming changes and important information.

We would like to clarify our invoicing and payment process. Thank you for your attention to this important change.

Please ensure that you always check to whom the invoice is payable and confirm the bank details before making payment. Any payment that is due should be made directly to the entity that issued the invoice.

For example:

• Invoices issued by Clipper Interall should be paid to Clipper Interall. 
• Invoices issued by Impression Europe should be paid to Impression Europe.

Accounts with credits with Clipper Interall will be used for running orders, if there is still a balance due, the balance due will be payable to Clipper Interall. 

Where there are no running orders in the system and you have a credit due, our team will be in touch during the month of September to reconcile the account and get banking payments, to process a refund for the credit due. 

If you placed your order with Impression Europe effective 1 September, please request your credit or refund from Impression Europe.

All quotes supplied by Clipper Interall was valid until 31st August 2026. Please request an updated quote from your Impression Europe account manager if you have not yet placed an order with Clipper Interall by 31st August 2026.

Your payment terms will be subject to the criteria and approval process of Impression Europe.

If you require a specific payment term or credit limit, please get in touch with your Impression Europe Account Manager. They will be happy to discuss your requirements with you and help clarify the payment terms and credit limits available to your business.

For the remainder of the year, your pricing will be the same as it was with Clipper Interall. However, due to the current volatile market conditions and increased shipping costs, on item level, some pricing may change. 

Should there be any changes to your pricing structure or repeat order, your Impression Europe Account Manager will be in touch to discuss this with you and provide as much notice as possible.

For repeat orders, please provide your last invoice to Impression Europe, to see if they can match the repeat price where possible. 

In addition, please provide a copy of your final print proof, to ensure we can provide a repeat print.

For assistance and updates for orders placed with Clipper Interall up to and including 31 August 2026, please email sales@clipperinterall.co.uk. 

Please place all your orders effective 1 September 2026 with Impression Europe. For any updates relating to your order or new enquiries, please contact your Impression Europe account manager or support team on the contact details provided above.

For all Clipper Interall related orders, please email sales@clipperinterall.co.uk, a customer care representative will be in touch to help you resolve your complaint. 

Impression Europe will deal with complaints and returned processed by their team. 

Not sure who to contact? Please refer to your invoice for the correct entities details, to ensure your complaint or return is processed in good time.